About Us

Community Therapists, also known as CTI, was founded in 1989 by occupational therapist, Linda Hirsekorn. We began by providing community based occupational therapy for Insurance Corporation of BC clients who had experienced catastrophic injuries. Over time, our practice has grown and evolved in response to the changing needs of the institutions we serve and their clients.

We now provide a range of assessment and treatment services for clients experiencing physical, cognitive, developmental and psychological disabilities. We provide occupational therapy, physiotherapy, rehabilitation assistant services as well as psychology and speech-language therapy delivered by our service partners.

Our services are delivered in community settings (e.g. client homes, community centres), our clinics, service partner offices and residential care facilities. We serve the Lower Mainland, Fraser Valley, Sea to Sky region, Victoria, Nanaimo and the Gulf Islands with our team of over 90 healthcare and administrative personnel.

Clients & Customers

Our clients range from young children to seniors. They have conditions or injuries which limit their ability to function fully including acquired brain injury/stroke, spinal cord injury, orthopedic injury, depression, chronic diseases and other medical problems. We currently see more than 2,000 new clients each year.

Most of our clients obtain guidance about their healthcare requirements as well as financial support for the services we provide from third parties (our customers). Our services are also funded by most extended health plans and many clients self-refer or are referred to us by their physician. Our customers include:

Insurance Companies
Government Agencies
Government Ministries 
Employers
Unions
Law firms
Health Authorities
Residential Care Facilities
Group Homes
Disability Service Associations
Employment Support Organizations
Non Profit Societies
Private Individuals (parents & family)

 

Mission & Values

Our mission is to provide evidence based assessment and treatment services which enable our clients to participate more fully in their daily lives. We do this by engaging our clients in programs that transfer skills acquired to real life settings that matter to them.

Our clinical and business practices are guided by the following core values:

Accountability

We support this value by monitoring our results and outcomes. We measure change in functioning, client satisfaction and program costs to make sure we are delivering the results we promise and using customer resources responsibly.

Respect

Our clients are part of the rehabilitation process. Their involvement in designing an effective program is vital to our success. Our leadership style promotes inclusiveness and team members actively shape our policies, procedures and innovations to our practice.

Fairness

We regularly review our policies, prices, and wages to ensure fair dealing with clients, customers and our staff.

Evidence Based Practices

Designated practice leaders regularly review scientific papers on rehabilitation and attend conferences to expand our knowledge base in our core practice groups.

Continuous Improvement

We strive to continuously improve the quality and efficiency of our services. We support this by regularly reviewing our systems and procedures to ensure efficiency and effectiveness. We also take client and customer feedback seriously and use this information to improve our services.

 


Why Choose Community Therapists?

Proven Track Record

We have provided innovative rehabilitation programs since 1989. To date, we have assisted more than 20,000 clients in achieving better function in their everyday lives. We are a preferred service provider to several organizations including insurers and health authorities.

Service Continuity

Our treatment programs and services span the entire rehabilitation continuum. Often the same therapist that facilitates the client's transition from hospital to home can assist with the return-to-work or school process.

Multi-disciplinary Practice

As a multidisciplinary practice, we can often meet the full range of a client's rehabilitation requirements, eliminating the need for multiple referrals and providers. This helps our customers save time and reduce costs and allows our clients to benefit from a well coordinated program.

Customized Programs

Our services are tailored to each client's needs. Instead of delivering services in a group format, we provide treatment on a 1:1 basis. This enables us to more effectively target areas requiring improvement.

Quick Response

Our healthcare system is strained and hospitals struggle to discharge patients with ample notice. We are able to schedule home or hospital visits on short notice to ensure the transition to home is safe.


 
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